Workflows · Logic
User Approval
Pauses a workflow until a person approves or rejects it.
What it does
Shows an approval request and waits for a decision before continuing.
When to use it
Use it before a sensitive message, a lead transition, a purchase-related action, or any step that needs human review.
How to use it
- 1Write the question or approval request.
- 2Optionally set a timeout.
- 3Connect the approved and rejected paths.
Settings
- Approval message.
- Optional timeout.
- Approved and rejected paths.
Tips
- • Explain exactly what the person is approving.
- • Add a rejected path so the workflow has a clear safe outcome.